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Hillcrest Surgery 337 Uxbridge Road
Acton
W3 9RA
Tel: 020 8993 0982
Fax: 020 8993 0164
Email: hillcrest.surgery@nhs.net

 

Hillcrest Surgery (along with most GP Practices in West London) is moving to a new clinical system.The change over days for us are 21st and 22nd May 2014

 How this will impact on patient services:

* We are not able to book appointments beyond the 20th May as we will not be able to access the new appointment system until the 21st May.

* Appointments, telephone calls and most tasks will take all staff longer as they learn the new system.  We will therefore be running an urgent service only on Wednesday 21st and Thursday 22nd May and ask that patients only contact the surgery for urgent issues.

* We will be unable to scan hospital letters between 13th May and 20th May therefore there will be a backlog we will need to work through.

* Between 9th May and 21st May we will only be receiving urgent test results from the laboratory.

* Between 9th and 16th May we will only have in-house phlebotomy for urgent blood tests. 

* Access to online appointment and prescription ordering services will not be available

Welcome to

Hillcrest Surgery

 

 

 

Dr M Dhatt

Dr V Tailor

Dr M Spencer

Dr E Edbury

Dr N Shiryaeva

Dr Asad Mirza

Dr Loretta Chu

 

 

 

Download practice leaflet

 

 

 


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