Practice Relocation Update

Hillcrest Surgery is moving…..

Hillcrest Surgery is excited to announce that in the autumn it will be relocating to a new modern site at 23/31 King Street, Acton, W3 9LA.    The new premises will be fitted out to provide better facilities for patients.

The new modern and fully accessible premises marks a substantial upgrade for Hillcrest Surgery, bringing a range of benefits to its patients.

The Partners from the practice said

“The new site will all be on the ground floor, providing great access for everyone. It will also provide two more consulting rooms, an extra treatment room and allow for more staff to be based on-site, so we can provide more face-to face appointments – in more comfortable surroundings.”

The new site is located just 500 metres from its current premises and is next to Morrisons where the post office once stood and is set to be ready in late Autumn 2024.

Dr Tailor from the practice said:

“Patients can expect the same high-quality healthcare services delivered by the same staff and they will not need to do anything differently to book an appointment”.

The move will also allow the practice to expand its teaching, training and research activities with medical students and junior doctors, as well as providing more on-site appointments.

The local NHS has invested in this new site to improve the quality of the healthcare estate in the heart of Acton.

Updates on the relocation plan will be will be shared on this dedicated page of the website.

The Practice will be holding an online meeting on Tuesday 5th March at 15:00 for any patients interested in finding out more – the following link can be used to join the meeting Join the meeting now  . Further dates will be added shortly.

Key Questions Answered

If you are registered with Hillcrest Surgery do you need to do anything?

No. Any patient registered with Hillcrest Surgery at the time of the move will remain registered with the Surgery.

Will booking an appointment change?

No – booking an appointment over the phone or online will stay the same. Patients will not need to do anything differently. The phone number will say the same.

How will I know when the move happens?

Nearer the time of the move all adults registered with Hillcrest Surgery will receive a letter giving the date of the move.  The Surgery will leave its current location after closing on a Friday and will re-open the following Monday from the new premises.

Will the catchment area change?  


Will the name of the surgery change? 


Where is the nearest parking for blue badge holders?

Market Place

What is the nearest bus stop?

The nearest bus stop (stop D) King Street which serves the 70, 207, 218, 266, 440 and E3 routes is 30 metres from the entrance to the new site. 

This list will updated in response to questions raised by our patients.

Alert: Practice Relocation Update

We are moving to a new premises. Click here to find out more